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Received — 15 October 2026 ⏭

Pluralistic: Expedia amazoned hotel rooms (15 Oct 2026)

✇Pluralistic: Daily links from Cory Doctorow
By: Cory Doctorow
15 October 2026 at 13:03


Today's links

  • Expedia amazoned hotel rooms: Everything more expensive for everyone, monopolies everywhere, and we're all screwed.
  • Hey look at this: Delights to delectate.
  • Object permanence: Delta v dovening; "Play Money"; Alabama's ethnic cleansing; We trust neuroscience over psychology; Billionaires' anti-homeless pogrom; Game devs v DRM; What security means; Microsoft, tear down that wall! Publisher won't revert rights; SNL's Trump/Clinton debate; Chicago Tribune's murder; AI after AI.
  • Upcoming appearances: Paris, Vancouver, Victoria, Ottawa, Vienna, Kilkenny, Oxford, Sheffield, Oxford, Montreal.
  • Recent appearances: Where I've been.
  • Latest books: You keep readin' em, I'll keep writin' 'em.
  • Upcoming books: Like I said, I'll keep writin' 'em.
  • Colophon: All the rest.


A faded, scratched postcard advertising the 'Edge of Town Motel.' Next to the motel sign is a vast pink piggybank, out of whose slot rises a motel key on a diamond keychain, emblazoned with a metallic dollar-sign.

Expedia amazoned hotel rooms (permalink)

No matter where you shop, you're getting screwed by Amazon. Amazon has found a way to make everything you buy – at Target, at a mom-and-pop shop, even direct from the manufacturer – more expensive. And they're not the only one: Expedia's done the same thing, but for hotel rooms.

Here's how Amazon broke the economy: first, they locked in a key group of shoppers. The vast majority of affluent shoppers in the USA have Amazon Prime accounts. Having prepaid for a year's shipping in advance, those Prime subscribers start their purchasing journey by searching Amazon, and if they find what they're looking for, that's where it ends.

America's affluent top decile – the 10% of richest Americans – do the majority of America's shopping, a phenomenon that has only been accelerated by America's precipitous slide into oligarchy, which has exhausted the savings and the credit-card limits and the home equity of the majority of Americans, who increasingly can't afford to buy anything:

https://dreamagainusa.org/

If you want to sell things in America, you must sell them in the place where the top decile shops, and that's Amazon. For merchants, that is an incredibly expensive proposition: 51-60% of every dollar you spend with an independent merchant on Amazon is claimed by Amazon through junk fees, listing fees, commissions, processing fees and other scams:

https://pluralistic.net/2026/09/04/cheating-at-fraud/#absentee-rentier

Merchants don't have 51-60% margins they can afford to turn over to Amazon. To remain viable while selling on Amazon, they have to raise prices. Amazon doesn't mind if prices go up, so long as Amazon's price remains competitive. So Amazon imposes a requirement on its suppliers called "most favored nation," which requires sellers to offer their best price on Amazon:

https://pluralistic.net/2026/02/25/most-favored-nation/#price-fixing

Practically speaking, that means that when you raise your price on Amazon, you must raise your prices everywhere by the same amount, which means that no matter where you shop (Target, Walmart, the corner store or direct from the factory), you pay the Amazon Tax.

The Amazon Tax is a prime (you should forgive the expression) example of enshittification, in which an intermediary (a business that sits between buyers and sellers, AKA, "a platform") screws both customers and sellers to benefit itself.

But Amazon isn't the only example of a powerful digital intermediary that has used its market power to impose an economy-wide tax. Wherever you look online, you find digital giants who grew the way Amazon grew (buying all of their competitors) and then did what Amazon did (squeezing buyers and sellers, making prices higher everywhere).

That's what happened with Expedia. Almost every travel site you can find online has been purchased by Expedia (Hotels.com, Travelocity, and Orbitz), and the ones that aren't Expedia subsidiaries were acquired by its main rival, Priceline (Booking.com, Kayak, Agoda and even Opentable). Nearly all the hotel rooms are booked by a tiny minority of travelers – largely that same top decile that Amazon has so thoroughly captured and locked in – and hoteliers can't live without their business, and they're almost all Expedia and/or Priceline customers. Expedia accounts for 80% of all hotel bookings by dollar value.

Expedia's position, in other words, is basically Amazon's position, so Expedia is doing exactly what Amazon is doing: they charge huge fees to hotels, and then force the hotels to raise their prices everywhere through a "most favored nation" deal:

https://storage.courtlistener.com/recap/gov.uscourts.wawd.369601/gov.uscourts.wawd.369601.1.0.pdf

But – as Lee Hepner writes for the BIG newsletter – Expedia has figured out ways to out-Amazon Amazon. They've copied one of Amazon's sleaziest businesses, and made it worse:

https://www.thebignewsletter.com/p/how-expedia-rigs-travel-markets-and

Here's Amazon's sleaziest commercial practice: when you search Amazon, the top results for your search aren't the best matches for your queries; they're products sold by the companies willing to pay the most for search placement, in a "real-time auction" that runs every time you search. The cost of winning that auction comes out of your pocket through higher prices: the first result for an Amazon query is, on average, 29% more expensive than the best match. The top row is 25% more expensive. On average, the best match for your query is 17 positions down the screen, on the second page, where almost no one ever bothers to scroll:

https://pluralistic.net/2023/11/03/subprime-attention-rent-crisis/#euthanize-rentiers

This rip-off is Amazon's most profitable line of business, more profitable than AWS or Prime. It makes the company more than $80b/year. And – incredibly – Expedia's found a way to make it even worse.

Like Amazon, Expedia auctions off its search results. They call this their "VIP listing" program. Practically speaking, hotels have to pay for this, because it boosts booking rates by 42% (the first ten results on an Expedia search-results page get 62% of the clicks). VIP listing is expensive for the merchant – but it's even more expensive for you and me.

That's because Expedia requires hotels in its VIP listings programs to raise their prices on non-Expedia sites by 10-25%…INDEFINITELY.

Let me repeat that: to stay in business, hotels need to be on Expedia. To stay in business on Expedia, hotels have to raise their prices to pay Expedia's junk fees, but they have to raise their prices everywhere else. But to really stay in business on Expedia, hotels have to use the VIP program, which is even more expensive. And – one more time – hotels in the VIP program have to jack up their prices everywhere else, INDEFINITELY. This means that, throughout the economy, hotel prices are rising at a superinflationary rate, because Expedia – who command 80% of the market – are pushing those prices up.

This goes a long way to explaining why US hotel rates rose 58% from a 2020 average of $103/night to a 2025 average of $162/night. It explains why hotel prices rose by 5% last year, which is double the rate of inflation. And this is why Expedia stock is up 65% since the start of the Iran war, a fact that Expedia CEO Ariane Gorin attributes to "higher margins" from "higher prices":

https://s202.q4cdn.com/757635260/files/doc_financials/2026/q2/Q2-2026-Earnings-Presentation-Final.pdf

In his coverage of the Expedia lawsuit – which brought many of these details to light – Hepner notes that hotels themselves have undergone near-total cartelization, with Hilton, Marriott, and Choice International owning the majority of all hotels after a string of acquisitions that went largely unchallenged by slumbering antitrust regulators around the world. These consolidated chains have also jacked up prices and enshittified their service, slashing housekeeping and check-in staff and allowing their facilities to slip into disrepair.

This, too, is characteristic of monopolization: whenever a monopoly takes over part of its supply chain, the rest of the supply chain consolidates to prevent itself from being ripped off by the new giant. This is the story of publishers consolidating to defend themselves from Borders/B&N, Walmart and Costco, then Amazon; and it's the story of literary agencies consolidating to resist the power of those overgrown publishers.

And it's the story of health-care, which saw consolidation in pharmaceuticals leading to mergers among hospitals, who screwed the insurers, who also consolidated.

In every case, it's the workers and the people who rely on them that get the shitty end of the stick. Hotel guests, readers and patients pay more for inferior products. Writers, editors, doctors, nurses, hotel staff and housekeepers get lower pay and worse working-conditions:

https://pluralistic.net/2024/12/18/loose-flapping-ends/#luigi-has-a-point

There is nothing wrong with the idea of an intermediary. Most writers can't publish and sell their own books, and few travelers can navigate finding hotels in strange cities without help. The problem of intermediaries is that when intermediaries gain monopoly power – by buying their rivals and capturing buyers and sellers – they are able to squeeze both. As Tim Wu says, this is the moment when a company that's supposed to be helping becomes a predator, acquires "main character syndrome" and makes every transaction all about the middleman, at the expense of the people buying and selling:

https://pluralistic.net/2026/08/05/absentee-landlord/

There are so many reasons for inflation and the cost of living crisis: wage stagnation, wars of choice in Iran, environmental cataclysm after environmental cataclysm. But under cover of these real factors is a cohort of what Matt Stoller calls "economic termites," parasites that have infested the walls of our economy and are devouring it from within.

You can't solve this by shopping. Calling the hotel direct won't fix it: they have to be on Expedia to survive, and to be on Expedia, they have to sign up for VIP service, and to keep VIP service, they have to make their prices higher everywhere. To fix this, we need systemic action: the corporate death penalty for the companies that are consuming the structural members of our society.

Hey look at this (permalink)


A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#25yrsago Delta diverts flight after passenger reports praying Hassids as suicidal jihadis https://web.archive.org/web/20011016000622/http://dailynews.yahoo.com/h/nm/20011015/od/delta_dc_1.html

#20yrsago Play Money: memoir of a year selling game-gold https://memex.craphound.com/2006/10/15/play-money-memoir-of-a-year-selling-game-gold/

#15yrsago Cereal Monsters: Frankenberry and friends as Universal classic monsters https://www.deviantart.com/jasonedmiston/art/Cereal-Monsters-106139367

#15yrsago Alabama’s racist “immigration” law creates misery and fear for brown people https://www.theguardian.com/world/2011/oct/14/alabama-immigration-law-families-trapped

#15yrsago Neuroscience explanations are more believable than mere psychological ones https://pmc.ncbi.nlm.nih.gov/articles/PMC2778755/

#15yrsago Writer: “my publisher said I could only get the rights to my out-of-print book back if I bought their leftover copies from them” https://writerbeware.blog/2011/10/18/guest-blog-post-fitzhenry-and-whiteside-writer-beware/

#10yrsago SNL’s Trump/Clinton debate sketch makes Saturday Night great again https://www.youtube.com/watch?v=qVMW_1aZXRk

#10yrsago The pathogens of Wells Fargo’s corruption fester in every large corporation https://www.ineteconomics.org/perspectives/blog/three-things-to-know-to-hold-wells-fargo-accountable

#10yrago Billionaire tech investors back ballot initiative to purge homeless people from San Francisco https://eu.usatoday.com/story/tech/2016/10/14/silicon-valleys-acute-homeless-problem-ballot/91082346/

#10yrsago Game developers say no to DRM: “hurts our customers” https://web.archive.org/web/20161013180206/https://kotaku.com/pc-game-developers-say-anti-piracy-tech-would-make-thei-1787747680

#10yrsago After being outed for massive hack and installing an NSA “rootkit,” Yahoo cancels earnings call https://www.huffingtonpost.co.uk/entry/yahoo-hacking-verizon_n_5800eef7e4b0e8c198a78b14

#5yrsago ROT 8000 and what "security" means https://pluralistic.net/2021/10/15/fargo-north-decoder/#on-trusting-trust

#5yrsago The Chicago Tribune is being murdered before our eyes https://pluralistic.net/2021/10/16/sociopathic-monsters/#all-the-news-thats-fit-to-print

#1yrago The AI that we'll have after AI https://pluralistic.net/2025/10/16/post-ai-ai/#productive-residue

#1yrago Microsoft, Tear Down That Wall! https://pluralistic.net/2025/10/15/freedom-of-movement/#data-dieselgate

Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.


A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)


A grid of my books with Will Stahle covers..

Latest books (permalink)


A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027

  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027


Colophon (permalink)

Today's top sources:

Currently writing:

  • “Once Is Enemy Action,” a science fiction novel about the origins of modern technofascism. Today's words: 508 (25536 total).

  • "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Fourth draft completed. Submitted to editor.

  • A Little Brother short story about DIY insulin PLANNING

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.

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"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

\

Received — 22 September 2026 ⏭

A giant Poké Ball hotel room is real, and it's in Hokkaido

✇Boing Boing
By: Gail Sherman
21 September 2026 at 20:04
giant Poké Ball hotel room — Image: YouTube

A couple of years ago, the Pokémon Company clarified that Poké Balls are not tiny pocket monster prisons, but rather like a "high-end suite room in a fancy hotel." Japanese company NOT A HOTEL is a sort of high-end timeshare/fractional ownership company specializing in unique architecture and picturesque locations. — Read the rest

The post A giant Poké Ball hotel room is real, and it's in Hokkaido appeared first on Boing Boing.

Received — 5 August 2026 ⏭

Pluralistic: Google is a scammer's paradise (05 Aug 2026)

✇Pluralistic: Daily links from Cory Doctorow
By: Cory Doctorow
5 August 2026 at 12:50


Today's links


A hand-tinted Depression-era photo of an elderly man entering a building whose door has the hand-lettered words 'Hotel Rooms 30¢.' The door is half-covered with the intaglio portrait of Ben Franklin as depicted on a US$100 bill; he wears a robber's domino mask.

Google is a scammer's paradise (permalink)

Forget "Don't be evil"; Google's true motto is a form of vulgar spidermanism: "With great power comes no responsibility." The internet's de facto boss is an absentee landlord.

Google – a thrice-convicted monopolist – is the gateway to the internet, with more than a 90% search market share that it attained by buying out all its competitors and bribing Apple more than $20b/year not to start a rival search engine:

https://www.democracynow.org/2024/8/6/google_monopoly

Google likes to position itself as a wise steward of the internet. They say they use their vast troves of data about the internet and its users to connect the right person with the right information at the right moment. As their mission statement has it, "organize the world's information and make it universally accessible and useful":

https://www.google.com/intl/en_us/search/howsearchworks/our-approach/

The tacit argument is, "Sure, we repeatedly violated antitrust law in order to monopolize the internet, but the internet needs a monopolist. It's scary out there! We have amassed power so that we can protect and guide you."

It's a bullshit argument and no one should accept it – but even if you think it's worth harnessing monopoly power to promote a wise king to rule over the internet, you'd still want Google to take that responsibility seriously. If we're to have a landlord for our civilization's digital nervous system, let's not have it be an absentee landlord.

Google is an absentee landlord. In 2019, they chose to deliberately worsen search results in order to make you search repeatedly to find the information you're seeking, because every fresh query lets them serve fresh advertisements:

https://pluralistic.net/2025/05/26/babyish-radical-extremists/#cancon

Not all of Google's enshittification can be attributed to deliberate sabotage. Much of it is the result of neglect. Ask Google for a product review and they'll pass over the most rigorous, honest websites on the internet in favor of affiliate scammers who repackage Amazon best-of lists to peddle overpriced, underperforming junk that's sometimes so bad it's dangerous:

https://pluralistic.net/2024/02/21/im-feeling-unlucky/#not-up-to-the-task

Google keeps announcing that it Takes This Problem Very Seriously – and then nothing happens:

https://pluralistic.net/2024/05/03/keyword-swarming/#site-reputation-abuse

And of course, Google AI search results present the company with a highly refined and confident-sounding way to launder spam into product recommendations:

https://pluralistic.net/2025/07/15/inhuman-gigapede/#coprophagic-ai

Could Google do better? Provably so. Kagi, a small company that runs a search engine powered by Google's own search index consistently delivers results that are substantially superior to Google's – using Google's own infrastructure:

https://pluralistic.net/2024/04/04/teach-me-how-to-shruggie/#kagi

If Kagi (a startup with a handful of engineers) can extract useful search results from Google's databases, then Google – a thrice-convicted monopolist that's had its pick of thousands of the top computer scientists from the world's most prestigious universities for a generation – could also do so.

They just choose not to.

They're too big to fail. They're too big to jail. They're too big to care.

Google's AI search isn't a way to fix its broken core product: it's a way to partially remediate the damage Google itself inflicted on the open internet, while imprisoning the web in a walled garden that would make Steve Jobs drool:

https://pluralistic.net/2026/06/29/arsonist-firefighters/#im-feeling-lucky

It's a deadly combination: Google has committed hundreds of billions to stock buybacks and its AI money-furnace, financed by mass layoffs targeting the people who keep the core services useful. The too-big-to-care company is still the internet's gatekeeper, but half the guards at the gate have been fired and the other half have pulled so much overtime that they keep falling asleep on the job.

Google has become a scammer's paradise.

Take Google's "answer box." This is the part of the search results page that tries to answer your query directly, without sending you elsewhere for that info. Back in 2023, Google's Answer Box was taken over by scammers who impersonated airline help desks. When Google's users searched for airlines' toll-free phone numbers, Google directed them to phones that rang in the scammers' boiler room, where they were tricked into giving up their passport info and credit card numbers to boiler-room thieves:

https://www.nbcnews.com/tech/tech-news/phone-numbers-airlines-listed-google-directed-scammers-rcna94766

(This was an especially devastating attack because the airlines themselves hide their customer service phone numbers – as enshittified monopolists, they want your money, not your complaints – so it's normal to search Google for the number you're seeking, rather than scouring the airlines' deliberately confusing customer service sites.)

This is especially galling because Google has an extensive "verified merchant" program that goes to enormous lengths to establish the true identity of every merchant whose businesses are listed on Google, in maps, ads and search results. Google "knows" which URLs belong to the airlines. If it can be tricked into scraping a different website for the airlines' phone numbers, that's because Google couldn't be bothered to connect its own database of canonical airline URLs to the process that serves phone numbers to the 90% of the web-using public who search with Google.

Google's database of the canonical URLs for businesses doesn't stop at airlines or even large businesses. Nearly every local merchant has undergone Google's verification process, which includes a step where Google physically mails a postcard with a unique number to the merchant's registered address, which the merchant must then key into Google to prove that they're located where they say they are.

Despite this, Google's ad-sales system will happily sell anyone the right to advertise a different website for queries for specific merchants, and those ads appear above the real result for the business's website. To make this even worse, Google's spent years making it more difficult to distinguish ads from "organic" search results, changing the font and size of the "ad" warning to make it harder to spot, and making the font and color of the ad itself closer to the color of the search results below it.

This is a gift to fraudsters. I had my own run-in with it in 2023, when I was tricked by a Google ad into ordering dinner from my local Thai place using a scam site that had cloned the restaurant's menu. The scammers marked up the price by 15%, then passed the order on to the restaurant, pocketing the vig:

https://pluralistic.net/2023/02/24/passive-income/#swiss-cheese-security

This scammer – based out of a UC Berkeley dorm-room – had copied hundreds of restaurant websites, then bought Google ads for the restaurants' names, ensuring that searchers would see the scam result before the real one. Remember: Google knows what the true URL is for every one of those restaurants but it sold the scammer ads for a different URL that appeared when people searched for the restaurant by name.

Google could trivially add a step to the ad sales pipeline that detects mismatches between a merchant's known URL and the URL in an ad bought against the merchant's name. It could automatically resolve these mismatches by sending an email to the merchant's verified email address that says, "Hey, are you buying an ad with a new URL? If so, just reply to this email."

I don't know why Google doesn't do this. Maybe they make huge sums from these scam ads and they don't want to forego the revenue. Or maybe they just don't care.

Whichever it is, there's real consequences for this negligence by the internet's absentee landlord. Take abortions: fake abortion clinics – where pregnant women are bullied or tricked out of the abortions they're seeking – buy Google ads against the names of real abortion clinics. Google makes millions sending abortion-seekers to fake abortion providers:

https://pluralistic.net/2023/06/15/paid-medical-disinformation/#crisis-pregnancy-centers

Google started off as the ideal "intermediary" – the fancy economist's term for a "middleman." They took as their duty to figure out the best websites for you to look at based on your interests, serving as an honest broker between internet users and internet publishers. In the quarter-century since the company's founding, as it transformed itself into a monopolist, it developed the curse of every intermediary: it got Main Character Syndrome.

This is Tim Wu's formulation: the reason for an intermediary existence is to serve the parties to the transaction. Ebay says it exists to connect buyers and sellers, Uber is supposed to connect drivers and riders, dating sites are supposed to connect people with their love-matches. But intermediaries are cursed with an enviable position: by dint of sitting between these different groups of people, the intermediary learns everything about both sides of the transaction, while each side only knows about its own position.

Amazon knows the price you're willing to pay, it knows who's set the lowest price, and it knows how many identical items that match your query are for sale. But the sellers don't know any of that, and you only know some of it. By capitalizing on that information (rather than using it to efficiently match buyers and sellers), Amazon can match you with the sellers willing to pay the highest junk fees, rather than the ones who offer the best price for the best goods:

https://pluralistic.net/2023/11/03/subprime-attention-rent-crisis/#euthanize-rentiers

This is Wu's Main Character Syndrome in action. Once Amazon attains a dominant market share, it can maximize its own welfare at the expense of its buyers and sellers, transforming itself from a helper to a parasite:

https://www.lawfaremedia.org/article/lawfare-daily–tim-wu-on–the-age-of-extraction

Google says it wants to "organize the world's information and make it universally accessible and useful," but every dime it spends fighting fraud (a critical part of this mission!) is a dime it can't spend on stock buybacks, executive compensation and AI servers. "Organize the world's information and make it universally accessible and useful" is the mission of a good intermediary; "do the absolute minimum to fight fraud" is the mission of a formerly good intermediary with terminal Main Character Syndrome.

Google keeps finding ways to expose its users to fraud while lining its own pockets. That restaurant markup scam that caught me in 2023? Three years later, it's way worse.

San Francisco City Attorney David Chiu just filed suit against GuestReservations.com, BookOnline.com and Booking Holdings for running a massive version of the restaurant menu scam – one that extracted millions from people booking hotel rooms:

https://www.kron4.com/news/bay-area/alleged-sf-hotel-booking-scam-had-up-to-85-markup-fees-city-attorney/

Here's how the scam worked: these companies put up websites with deceptive URLs, like SanFranciscoMarriott.GuestReservations.com, and then bought the associated Google ad-word ("San Francisco Marriott"). At the top of Google searches for "San Francisco Marriott booking" was the ad for SanFranciscoMarriott.GuestReservations.com. This site would sell you a room at the Marriott, at a markup of 35% to 85%.

This is a pure ripoff. If Google had served the correct result at the top of the page – if it had used its own database of confirmed merchants and their associate websites to validate its ads – then people booking hotels would have saved 35% to 85% on their rooms.

City Attorney Chiu says that the perps here registered domains for all kinds of hotels, even tiny ones in small towns, all over America. That means that it's not just visitors to San Francisco who got screwed by these creeps – it's also San Franciscans who booked hotel rooms around the country.

Google bears the lion's share of the blame here, but Visa and the other credit card companies are critical to these scams. Card companies allow merchants to set terms of service that refuse refunds under almost any circumstances, and, more often than not, the card issuers side with the merchants over their own customers when they call to cancel a charge from one of these scammers.

I discovered this for myself when I was tricked into buying theater tickets from a ripoff site that had registered the URL of the show I wanted to go to. I figured out that I'd been rooked within a minute of clicking the buy button, but it took months and multiple appeals – and ultimately a threat to cancel my credit card – to get Visa to refund me.

Visa – another bloated monopolist with terminal Main Character Syndrome – can see that it has merchants who generate zillions of appeals and charge-backs because they run scam businesses like these. They could treat these merchants as the fraudsters they are, but because the crooks wreathe themselves in gauzy excuses and lengthy terms of service, Visa enables these massive, nationwide cons.

Google, Visa and the other monopolists who serve as de facto regulators for our society have arrogated to themselves the power to observe every transaction and block the obvious scams. We pay for their failure to take minimal, obvious steps to protect us from the scammers who thrive on their platforms.

Why should they? They're the main characters. They're Bizarro-world spidermen, whose great power confers no responsibility.

Hey look at this (permalink)


A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#25yrsago Steve Ballmer: DEVELOPERS DEVELOPERS DEVELOPERS DEVELOPERS DEVELOPERS http://www.ntk.net/ballmer/dancemonkeyboy.mpg

#15yrsago HOWTO E-Z realistic corpse from a cheap plastic skeleton https://propnomicon.blogspot.com/2011/08/quick-and-dirty-corpses.html

#15yrsago $300 Million Button: making customers create logins to buy cost etailer $300M/year https://centercentre.com/

#10yrsago 1 billion computer monitors vulnerable to undetectable firmware attacks https://www.defcon.org/html/defcon-24/dc-24-speakers.html#Cui

#10yrsago Stiglitz quits Panama’s official money-laundering panel over internal sabotage https://www.reuters.com/article/us-panama-tax-idUSKCN10G24Z/

#10yrsago BBC will use surveillance powers to sniff Britons’ wifi and find license-cheats https://web.archive.org/web/20160806155022/https://www.telegraph.co.uk/news/2016/08/05/bbc-to-deploy-detection-vans-to-snoop-on-internet-users/

#10yrsago How and why to short Uber https://qz.com/707947/investors-have-placed-a-one-way-bet-on-uber-which-made-us-want-to-figure-out-a-way-to-short-it

#5yrsago Facebook's official disinformation research portal is a bad joke https://pluralistic.net/2021/08/06/get-you-coming-and-going/#potemkin-research-program

#5yrsago Scammers sell griefers social media banning services https://pluralistic.net/2021/08/06/get-you-coming-and-going/#curse-of-bigness

#1yrago Which jobs can be replaced with AI? https://pluralistic.net/2025/08/06/unmerchantable-substitute-goods/#customer-disservice

Upcoming appearances (permalink)

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Recent appearances (permalink)


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Latest books (permalink)


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Upcoming books (permalink)

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027

  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027


Colophon (permalink)

Today's top sources:

Currently writing:

  • “Once Is Enemy Action,” a science fiction novel about the origins of modern technofascism. Today's words: 623 (1336 total).

  • "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Fourth draft completed. Submitted to editor.

  • A Little Brother short story about DIY insulin PLANNING

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"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

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Received — 15 August 2024 ⏭

Seven Historic London Hotels for Cocktails

✇Paris • Cocktails • Bars
By: Forest Collins
15 August 2024 at 20:16

The best historic London hotels seamlessly merge the city’s past with its present, leaving clients to contemplate a bygone era over modern day cocktails. Some have been hotels since their […]

The post Seven Historic London Hotels for Cocktails appeared first on Paris • Cocktails • Bars.

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