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OpenAI employee arrested and charged over hidden recording

14 October 2026 at 00:30

Federal authorities arrested a Saudi national employed at OpenAI and charged him with planting a recording device in a company’s executive conference room, the Department of Justice announced Tuesday.

On or around Sept. 30, OpenAI discovered a sophisticated recording device inserted into the back of a television in an executive conference room located in one of its San Francisco offices. The company determined that the device was installed approximately a couple days prior, concealed in toilet paper. The contents of the device were encrypted, according to the DOJ.

The Department of Justice said in a news release that the employee, Abdulrahman Alfozan, 35, was arrested Friday and appeared in federal court Tuesday. OpenAI confirmed the incident on social media and said that it was supporting the FBI’s investigation.

“We used our models to understand the device and where it had come from, identifying that a specific employee had planted it a few days earlier,” OpenAI said in its statement. “At this time, we have no indications of this individual inappropriately accessing or exfiltrating model weights, source code, or customer data.”

Alfozan used a “productivity tool” to inquire about the company’s meeting rooms, calendars, and “leadership and exec” locations, according to OpenAI’s complaint to the DOJ. A chatbot account associated with his spouse also indicated that the user submitted prompts in September relating to installing and remote accessing a recording device.

The DOJ said that CCTV footage showed Alfozan, who had been employed as an engineer by OpenAI since July 2025, near and inside the conference room on multiple occasions before the device was discovered. Meetings in the conference room “frequently involved discussions of highly confidential technical, commercial, and strategic information, including proprietary research, product plans, and business-development opportunities,” according to the complaint.

The company also discovered another recording device in one of Alfozan’s bags left in the office.

“We referred the matter to the FBI, and we’re grateful to the agents and prosecutors who moved quickly to make an arrest,” OpenAI said. “Our security program is designed to protect against a wide range of threat actors, from insider risks to cybercriminals to nation states, and this case is an example of how AI can help address these sophisticated security threats.”

The Saudi national, who has since been fired by OpenAI, faces a maximum penalty of five years in prison, a $250,000 fine and three years of supervised release if convicted, according to the DOJ.

“For us it is a matter of national security,” U.S. Attorney Craig H. Missakian for the Northern District of California said in a statement. “This arrest highlights our relentless efforts in partnership with the FBI to identify and prosecute those who seek to steal our technology, as alleged in the complaint.”

EU cyber and science researchers are testing Chinese AI models 

8 October 2026 at 22:54

BRUSSELS — The European Union’s cybersecurity agency and in-house research center have each begun experimenting with open artificial intelligence models from China, three EU officials have told POLITICO.

The Joint Research Centre (JRC) — the EU’s in-house scientific research center — is evaluating “publicly available open-weight models” originating from China, European Commission spokesperson Maciej Berestecki confirmed. The head of ENISA, the bloc’s agency responsible for cybersecurity, also said in an interview that his team was now testing Chinese AI.

The experiments with Chinese models at the JRC are part of a broader research project to evaluate artificial intelligence that also includes leading models from the United States and Europe, Berestecki said. “Models from different origins are included in a comparative scientific evaluation of their capabilities, performance, limitations and risks,” he said, adding that the JRC is also looking into their potential scientific applications.

AI safety and security — topics currently under intense scrutiny following a series of incidents in which advanced AI models hacked real-world networks during testing activities — are not the core focus of the JRC’s testing activities, according to a different Commission official, who was granted anonymity to discuss sensitive material.

Open-weight models are those whose core components are publicly released, allowing anyone to run the model and study how it works. China’s approach to AI has leaned more towards open models than the United States. Some major U.S. tech and AI companies, including chips giant NVIDIA, are investing in open-weight models.

Forced to choose

The U.S. and China are locked in a race to dominate in the technology, with Europe largely sitting on the sidelines. Without a viable European frontier model, European private and public organizations may be left to choose between American and Chinese providers for advanced AI applications.

In a recent speech, European Commission President Ursula von der Leyen suggested Europe should not try to win the frontier AI race. A top German tech company told POLITICO this week it was dropping Europe’s leading AI lab Mistral in favor of open-source Chinese models.

The JRC has not entered into any “bespoke access” or licensing negotiations with the relevant Chinese developers, Berestecki said. The models are run on the center’s “secure, on-premises scientific infrastructure” and the Commission is not intending to use Chinese models for its own purposes, he added.

EU cyber agency ENISA — which has gained access to advanced models from top U.S. AI firms Anthropic, OpenAI and Google — is also experimenting with “a couple” of open-weight Chinese models, its executive director Juhan Lepassaar confirmed in an interview on Wednesday. 

JRC and ENISA have been tasked with working together to set up an AI testing platform under a recent EU action plan on AI and cyber, the European Commission’s attempt to respond to the growing concerns after a series of incidents involving AI systems breaking out of testing environments and breaking into other organizations’ digital systems.

AI hype promises miracles. That’s as risky as doomsday talk

30 September 2026 at 15:00

Last Wednesday, the head of an AI tech company casually announced, in a long-winded post on X, a discovery that, if true, would represent a major breakthrough in biomedical research. Dario Amodei, CEO of Anthropic, wrote that his company’s large language model Claude had found “a molecular machine that we suspect could represent a new gene editing mechanism.” 

So what does this “molecular machine” actually do? No one is entirely sure yet. But that hasn’t stopped tech bros from already upholding it as a new version of CRISPR, the enzyme-wielding tool that cuts up DNA like nobody’s business, sparking a revolution in ultra-precise genetic modification that has spanned research in everything from agriculture to cancer therapy. It’s no surprise its discoverers earned a Nobel Prize in Chemistry. If an AI program really just made a similar discovery, it would be big news.

Indeed, Amodei goes on to say that this finding could be a step toward developing cures for most diseases in five to 10 years. The company’s press release goes into more detail, but basically says that Claude was prompted to search through a massive database of DNA sequences for reverse transcriptases, enzymes that copy RNA into DNA. “After 21 hours spent searching this data by roughly 950 agents using 210 million tokens, one of the agents spotted something remarkable: a repeating pattern of DNA sequences that occurs next to the gene for an odd-looking RT,” the statement reads. Except that nothing about that is so “remarkable,” at least according to numerous people who study and work in this field.

“It is too soon to say that Claude — or the team of human researchers involved has discovered a ‘new CRISPR,’” Dimitri Perrin, an associate professor at the Queensland University of Technology, writes in The Conversation. He goes on to emphasize that what Claude found — a previously uncharacterized enzyme system found in viruses that infect bacteria — isn’t necessarily going to be useful. More research is needed, but Perrin explains that for now, the discovery is “CRISPR-like in its architecture, but there is no evidence that it is CRISPR-like in its function.”


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“Claude’s work isn’t even close to being in the same league as DeepMind’s AlphaFold system for predicting protein structure, which is proving to be truly transformative,” Michael Le Page, a senior reporter at New Scientist, wrote. Social media exploded with other examples of people dunking on Anthropic’s PR, with Simon Maechling, a PhD chemist, writing on X, “Claude discovered something in biology. Nobody knows what it does. But we already have the press release. … Finding something interesting isn’t the same as understanding it. Understanding it isn’t the same as showing it works. And showing it works isn’t the same as making it useful.”

Perhaps AI researcher Timnit Gebru summarized it best: “Please see what experts in this field are saying about this ‘discovery’ and not these scammers or press stenographers. This hype DDOS from them isn’t going to stop any time soon and we’ve seen how the mainstream media is doing press-release-as-a-service at this point.”

So it seems like Anthropic is making some pretty bold claims over something that is mildly cool and worth investigating, but at this point, also seems unlikely to revolutionize medicine or science. Why does this matter? A tech company making extreme claims is far from new. Big deal. But contrast all this hype (not to mention the energy spent debunking it) with the buzz just a few weeks ago about how, in just a few years, AI will supposedly gain sentience and kill off humanity. Consider how Anthropic CEO’s Amodei is among those pushing such a narrative, including warning that his company’s tools carry a risk of being used for cyberattacks or terrorism, including developing deadly viruses. Taken together, this presents a false dichotomy: AI will either end disease and suffering or inflict it in untold measure. Might there be a third option?

For anyone who buys the AI spiel, it’s a tool with boundless power. For now, however, the tech companies still rely on an old-fashioned kind of power offered by the state, which is precisely why other tech CEOs were seen sucking up to Chinese President Xi Jinping during his recent U.S. vacation. Amodei missed meeting Xi, for what it’s worth, but had a private dinner with President Donald Trump late Sunday night and later this week joined other tech leaders for a luncheon hosted by Trump and House Speaker Mike Johnson. There — joined by Nvidia CEO Jensen Huang, Tesla and SpaceX CEO Elon Musk, Meta’s Mark Zuckerberg and others — the president signed a “morally binding” artificial intelligence document, which sounds promising, until you hear Trump repeatedly tell reporters that tech companies can supervise themselves. “The self-regulation is very important,” Trump said. The document signed seems to have zero enforcement or legal mechanisms, so in this context, it appears “morally binding” just means “self-policing.” 

 

It’s no mystery why the president — heavily invested in the AI industry as he acridly dismisses any notion of regulation — is cozy with the idea of AI’s alleged abilities. In his latest effort to sell the American public on the coming “golden age” of AI (of course Trump would use that phrase), on Monday the Trump administration both launched America.gov, an AI chatbot powered by Google’s Gemini and Elon Musk’s Grok, and signed an executive order to rename AI “super intelligence.”

As Gebru observed, the grift has no end. All the more reason to pour cold water on outrageous claims about flagging little enzymes in huge databases. (Let’s avoid anthropomorphizing these programs by using the verb “discover.”) The goal of Anthropic’s AI propaganda — because that’s what it is — is to get most people skimming past the headlines to only catch “AI finds new CRISPR” and think a cure for cancer and world peace are right around the corner. All we have to do is hand the keys and all our money to Silicon Valley. Whether it’s utopia or dystopia, that’s the pitch: cede control of this tech to the billionaires in charge. In that sense, blindly swallowing AI’s positive hype can be as dangerous as its alleged existential risks.

The post AI hype promises miracles. That’s as risky as doomsday talk appeared first on Salon.com.

Pluralistic: Amazon achieves enshittification inception (04 Sep 2026)


Today's links



Hieronymus Bosch's 'The Conjuror,' a painting depicting a medieval con artist playing a shell game for an audience of astonished peasant rubes. The image has been altered: the conman now has Jeff Bezos's grinning head, and the mouths of all the peasants have been replaced with inverted Amazon 'Smile' logos, so they are now frowning.

Amazon achieves enshittification inception (permalink)

Amazon's own balance sheet presents the most compelling evidence that we are stuck in the Enshittocene, the era in which everything is turning into a pile of shit, because the worst ideas of the worst people now make the most money.

Amazon is a many-tentacled monster, with several prominent lines of business wrapped around the world. There's its logistics and fulfillment business, which is so successful (at the expense of its workers' labor rights, bodies and bathroom breaks) that it is more than fully subsidized by Amazon's platform sellers, the independent merchants who depend on Amazon to sell and deliver their goods.

This means that it costs Amazon itself nothing to get the merchandise it sells to your door: more than 100% of the cost of operating the fulfillment side of Amazon is covered by the fees it extracts from its independent sellers (who compete with Amazon in many instances, and for whom delivery is a cost center, not a source of profit).

Then there's AWS, Amazon's cloud business. This is another extraordinary success story: every company needs servers, and that's especially true of an e-commerce company like Amazon. By building more servers than it needs, Amazon transformed its own data infrastructure from a cost center into another profit center. Amazon's customers – many of whom are also its competitors – pay Amazon so much to rent space on its servers that Amazon gets its own (prodigious) computing for free, and realizes a profit on top of that.

Taken on their own, these two facts constitute an extraordinary business story: one of the largest corporations in the history of the world has converted its two largest cost centers into profit centers, and those profits are substantially generated by extracting payments from the company's own competitors!

Amazon's logistics and cloud computing are extraordinary, but they are eclipsed by the company's most profitable line of business, which is payola.

"Payola" is a word that old people like me just barely have context for and for anyone under fifty the word is likely a mystery, so a brief explanation is in order.

"Payola" comes from a massive 1950s scandal over bribes that record labels paid to radio DJs and station managers to play their music. Radio stations were given the use of a scarce and precious resource – exclusive control over slices of the only electromagnetic spectrum in the universe – and were expected to program material that the American public would find enjoyable, edifying and educational. In this system, radio stations were expected to make shrewd guesses about the music the public would enjoy the most, and play that.

Because the selection process for the music that DJs played on the American public's spectrum was completely opaque, and because those selections could make fortunes for record labels, the system was ripe for corruption. Labels slipped literal envelopes full of cash and drugs ("payola") into the hands of DJs, station managers and owners, bribing them to turn songs into "hits" by cramming them into Americans' ears. The biggest predictor of a radio hit wasn't whether people liked the song so much that the stations rushed to play it, but rather, how much the labels were willing to spend in bribes to get their song played:

https://en.wikipedia.org/wiki/Payola

This was a bad system all around. The American public got worse music. Musicians' own royalties were eroded by the label accountants' practice of charging off bribes to "promotions" they deducted from artists' royalty statements. Radio stations sucked. Labels bid away each other's margins, depriving themselves of operating capital to find and record new music and starving them of free cash flow to pay to musicians, employees and shareholders. As with every instance of corruption, this was a system of concentrated gains and diffuse losses, which is why it continued for so long (decades!) and got so bad before anyone took action to end it.

Amazon's payola isn't about radio play – it's about search. When you search Amazon, the top results do not represent Amazon's best guess about what product will best match your query: rather, Amazon auctions off those top results to its platform sellers. Amazon's search results reflect who paid the biggest bribe, not who has the best product.

To pay for those bribes, platform sellers have to raise prices. Amazon helps them do this, by imposing a "most favored nation" clause on its sellers that requires them to sell on Amazon at a price that matches or beats the price charged everywhere else (Target, Walmart, a mom-n-pop, or the factory store):

https://pluralistic.net/2026/02/25/most-favored-nation/#price-fixing

Thus, Amazon imposes an economy-wide tax on nearly every product you buy. Amazon's junk fees average 51-60% of the purchase price of the things you buy there, and because Amazon has captured a supermajority of the richest 10% of Americans (who have almost all pre-paid for a year's shipping through Prime), every seller must sell on Amazon, or forego any hope of selling to most of the country's most prolific shoppers.

Any seller who signs up for Amazon is agreeing to turn over the majority of their sales income to Amazon, and any seller who raises prices to recoup those sums, must raise prices everywhere, at every retail outlet in the country.

AI has made Amazon much better at enforcing Most Favored Nation terms, because AI is actually pretty good at parsing competitors' websites and finding instances of discounting, which Amazon instantaneously punishes by relegating the sellers' product listings to page umpty-billion of Amazon's search results.

There are plenty of junk fees that go into Amazon's 51-60% rake. A large slice comes from fees Amazon charges for access to its (very profitable) logistics system. Failure to use Amazon's fulfillment system also relegates your listings to the dregs of Amazon search results, so sellers pay a massive premium to have their parcels delivered by Amazon, to the exclusion of cheaper alternatives that are just as fast and reliable. That's why Amazon fulfillment is so profitable!

While the Amazon tax is extracted through several types of junk fee, the most profitable junk fee of them all is Amazon's search payola. In fact, search payola is the most profitable business that Amazon operates, full stop.

Payola accounts for more of Amazon's profits than anything else the company does. It's more profitable than all the things Amazon sells directly. It's more profitable than AWS, Amazon's industry-leading cloud service.

Amazon has created a system where the most sales go to the companies that pay the highest bribes, and those companies pass the cost of those bribes onto their customers. The first item on a typical Amazon search results page is 29% more expensive than the best match for your search. The top row is 25% more expensive. The best result is usually on the second screen, somewhere around the 17th position:

https://pluralistic.net/2023/11/03/subprime-attention-rent-crisis/#euthanize-rentiers

Amazon actively helps its biggest bribers close the sale. Amazon has lots of "comparison shopping" systems built into the service, but one comparison tool is conspicuous by its absence: an "apples to apples" tool that lets you compare unit prices. Amazon's most prolific bribe-payers package their goods in weird quantities, selling everything from batteries to t-shirts to shampoo in larger or smaller quantities than their competitors. Sorting your search results by price doesn't actually tell you who's got the cheapest price per item, because the company with the cheapest AA batteries might be selling a smaller quantity of batteries at a higher price per battery.

Per-unit pricing is standard in retail. Indeed, if you go into a(n Amazon-owned) Whole Foods, you'll find per-unit pricing on the shelf tags, telling you how much the product costs per ounce or fluid ounce. Amazon clearly understands why shoppers would want to compare unit pricing, but offering a per-unit sort option to its search would make the bribery racket a lot less effective, because searchers could just sort by unit price and find the best bargain.

Let me remind you: payola is Amazon's single largest source of profits. When I was researching Enshittification, Amazon's take from payola was in the mid-$30 billions. A year later, when I did tour stops with Tim Wu (who was promoting his excellent book The Age of Extraction), I learned that this number had climbed to more than $50 billion. This year, it's on track to top $80 billion.

Amazon calls this bribery system an "advertising" product, but it's not "advertising" in the sense of the ads that Amazon's platform sellers might have once placed in the local newspaper. It's payola, more akin to the practice of packaged goods companies buying end-caps and whole shelves in the grocery store (a practice that is, in its own way, every bit as corrosive, though no grocery store has Amazon's economy-wide chokehold).

But there is a way in which this payola can be compared to advertising: it competes with advertising. Back in the old days, before a series of K-shaped recoveries created a vast chasm between America's haves and have-nots, before Amazon captured the majority of well-off American households with Prime, people shopped in lots of places, and in those days, companies advertised in publications, not on Amazon. Websites, newspapers, and newspaper websites made billions from those ads. Amazon's payola scheme (along with Google, Facebook and other tech monopolists) has captured almost all of that money.

As Tim Wu points out, the money Amazon makes from payola exceeds the advertising revenue received by all the newspapers in the world by 300%. Alongside that number and its implication for the news media, Jeff Bezos buying the Washington Post and turning its editorial page into a sewer of shitty Ayn Rand fanfic barely registers.

This is pure enshittification. Of all the ingenious, innovative ways that Amazon came up with to make money, the most successful is a scam that makes everything you buy more expensive even as it reduces the profits of the companies you're buying from. It's another example of corruption: a system of concentrated gains and diffuse losses – and once again, it's the most profitable thing Amazon does.

And then…Amazon made it worse.

You know how people like to say, "If you're not paying for the product, you're the product?" It's bullshit. The "advertisers" who bribe Amazon for top search placement are the customers here, they're "paying for the product," and they are getting reamed. I don't just mean they're getting screwed by being forced to shell out payola – I mean that Amazon is cheating them on that payola!

Remember: Amazon doesn't just sell search placement; they auction it. Every time you run an Amazon search, the company conducts a special kind of auction called a "sealed-bid second-price auction" (SBSPA):

https://en.wikipedia.org/wiki/Vickrey_auction

Under an SBSPA, bidders secretly tell the auctioneer the very highest price they're willing to pay. The auctioneer then charges the highest bidder a price equal to the second-highest bid, plus one cent.

This may seem unnecessarily complicated, but it's actually a clever solution to one of the major problems with traditional, "open call" auctions (where bidders call out the prices they're willing to pay until one bid emerges victorious). Say you're at an open call auction where the top bid is $10. You can call out $11, and then the other person will call out $12, and so on and so on. It's tedious and time-consuming. That's bad enough when you're at an estate auction that's unloading hundreds of items, but it's untenable for an eyeblink auction meant to determine search results that the user expects to get in an instant.

In physical auctions the top bidder often clobbers other bidders with a big increase – going from $10 to $50, say. This can end the auction quickly, but it means that the high bidder often overpays for their purchase.

In an SBSPA, every bidder enters their highest price, but none of the other bidders know what that price is. This encourages everyone to name their true highest price, but it protects the top bidder in the instance in which they are willing to pay a much higher price than anyone else.

Say you're that person who raises the bidding from $10 to $50 – you have no way of knowing whether the other bidders would have dropped out at $15 or at $45. If you were the only person who was willing to pay more than $15 for the item, you've just vastly overpaid (by $34.99). But in an SBSPA, you name your true price, but you only pay the price you would have paid if you'd gone through the tedious, expensive, time-consuming process of an open call auction.

Amazon's search auctions are SBSPAs. A merchant tells Amazon the maximum they're willing to pay to be at the top of the search results for a given query, but they pay a price equal to the second-highest bid, plus one cent. This lets auctions run so quickly that they can be used as the basis for ordering a search results page.

That's how it's supposed to work, anyway. The FTC and 22 states just filed a suit against Amazon because Amazon was cheating on its own SBSPA process:

https://www.ftc.gov/news-events/news/press-releases/2026/08/ftc-states-sue-amazon-over-secret-ad-surcharge-scheme

Over the past 7 years, Amazon has been secretly charging the winning bidder an amount equal to their own sealed bid, not the amount that the next-highest bidder was willing to pay (plus a penny):

https://gizmodo.com/ftc-sues-amazon-for-allegedly-duping-advertisers-2000805199

According to the suit, Amazon did this 80% of the time. That is tens of billions of dollars Amazon extracted from platform sellers, who passed those costs onto you, and onto every other retailer in the country (thanks to AI-enforced Most Favored Nation policies).

Amazon's defense is that this is all a big misunderstanding. Platform sellers just didn't understand how a SBSPA worked. Amazon has a special kind of SBSPA where they could unilaterally and secretly charge the winning bidder the maximum price they'd pledged, if, in Amazon's judgment, the closing price for the auction was below "the true market value of the ad placement":

https://arstechnica.com/tech-policy/2026/09/ftc-alleges-amazon-illegally-made-20-billion-by-rigging-billions-of-ad-auctions/

This is darkly hilarious. The whole point of an auction is to determine "true market value." That's why neoclassical economists worship auctions as the world's best form of "price discovery" and why economics Nobels are awarded for "auction design":

https://en.wikipedia.org/wiki/Auction_theory

The definition of "true market value" is "the closing price in an auction." Amazon claiming that it secretly jacked people because the auction generated a price that was "below the true market value" of an ad tells you that the whole business is a sham. The point of Amazon's payola scheme is only and ever a way to parasitically extract the maximum amount a platform seller is willing to part with, and by running a fake SBSPA, Amazon was able to trick its customers into revealing those maximum prices.

Cheating on a bribery scheme is a mood. This isn't just enshittification, it's enshittification inception. Amazon managed to enshittify their own enshittification!

This case was brought by Trump's FTC, which means that Amazon can get out of it by paying a chud podcaster to tweet at the president and he'll order them to drop it, just like he did with Ticketmaster:

https://pluralistic.net/2026/02/13/khanservatives/#kid-rock-eats-shit

But – just as with Ticketmaster – the feds aren't the only parties to the suit. With 22 AGs ("Aspiring Governors") on the suit, there's a chance this will go to trial. We might even learn the identity of the inventor of this enshittification-squared gambit, a veritable Louis Pasteur of enshittification. Assuming that person doesn't go to prison, the Sveriges riksbanks pris i ekonomisk vetenskap till Alfred Nobels minne can give that sloshing, ambulatory pile of hot liquid garbage a Nobel Prize in Economics.

(Image: Steve Jurvetson, CC BY 2.0, modified)


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#25yrsago Electrolite relaunches https://web.archive.org/web/20010927195348/http://www.panix.com/~pnh/electrolite.html

#25yrsago How to play Mafia https://web.archive.org/web/20011113011546/http://www.stud.ntnu.no/studorg/mafia/

#20yrsago How Wikipedia entries get written http://www.aaronsw.com/weblog/whowriteswikipedia

#5yrsago Proctorio's awful reviews disappear down the memory hole https://pluralistic.net/2021/09/04/hypervigilance/#radical-transparency


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027
  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027



Colophon (permalink)

Today's top sources:

Currently writing:

  • “Once Is Enemy Action,” a science fiction novel about the origins of modern technofascism. Today's words: 513 (11893 total).
  • "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Fourth draft completed. Submitted to editor.

  • A Little Brother short story about DIY insulin PLANNING


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Pluralistic: Unpermissioned research (02 Sep 2026)


Today's links



A car's frosted-over back windscreen, being scraped by a person's hand holding an ice-scraper. The person has scraped a Canadian maple leaf into the windscreen. In the background we see the capitol dome and a depressed caricature of Uncle Sam holding a sign reading 'I am busted.'

Unpermissioned research (permalink)

After half a century of neoliberalism, we are all drenched in capitalism's established religion, the worship of property rights. We are so marinated in property worship that even capitalism's critics frame their critiques in "property talk," to the exclusion of other, more important rights, like human rights, labor rights and privacy rights.

To do this is to surrender before the battle even starts. Critics lose when they allow oligarchs and their apologists to choose a battlefield where they have a nearly unbeatable advantage.

Take privacy: privacy is a human right, not a property right. Human rights aren't for sale. You can't sell yourself into slavery, you can't sell your kidneys to make the rent. If privacy is a property right – one that can be traded away – then Facebook's industrial-scale privacy invasions are actually fine, since you "traded" your privacy to Mark Zuckerberg in exchange for the privilege of talking to your friends.

Some self-styled critics of tech monopolists say that the answer to Facebook's privacy invasions is to force the company to pay for your privacy with cash, rather than services:

https://www.wired.com/story/opinion-andrew-yangs-plan-to-pay-you-for-your-data-doesnt-add-up/

This is ideological capture in its purest form: the "data dividend" that Facebook would owe you under this system amounts to a few dollars per year. For wealthy people, the sums would be trivial, while working people, who've been on the downward leg of every K-shaped recovery for a quarter century, who've maxed out their credit cards and re-mortgaged their homes and drive Uber on the weekends to make rent, would have to subject themselves to ongoing surveillance.

That surveillance is already used to determine the highest price those working people will pay – companies like Plexure inform fast food places when you've just gotten paid so they can tack an extra dollar onto your breakfast burrito in the app:

https://pluralistic.net/2026/04/30/something-must-be-done/#there-ive-done-something

Being forced to sell your privacy doesn't just raise the prices you pay, it also lowers the wages you earn. The same people who can't afford this "pay or privacy" system have their private data used to calculate the lowest wage they'll accept for each ride on those weekend Uber shifts:

https://pluralistic.net/2024/12/18/loose-flapping-ends/#luigi-has-a-point

In other words: not being able to afford privacy will result in you having even less disposable income, which will mean that you'll have to sell even more of your privacy. Lather, rinse, repeat.

But even the wealthy people who can afford to forego the pittances Facebook and others offer in exchange for their private information will find privacy elusive. That's because private information isn't a "rival good" – a thing only one person can own at a time. The fact that your mother is your mother "belongs" to both you and her, as well as your grandparents, your father, your siblings and your kids. The fact that you don't sell your family tree to a tech company won't stop all those other people from selling it on – as anyone whose foolish relations handed their genome over to 23andme can attest:

https://www.npr.org/2025/03/24/nx-s1-5338622/23andme-bankruptcy-genetic-data-privacy

In the property religion, the way you can tell if something is valuable is if it has a high price. Property cultists insist that the problem with privacy is that our privacy is being sold too cheaply. They're wrong: private information isn't "mispriced" – it shouldn't be priced.

Human beings are the most valuable things in our world and they are literally priceless. Murder isn't "theft of life." Rape isn't "theft of sex." While insurers and civil courts have ways of calculating the "price" of an injury or violation, great care has been taken over the centuries to ensure that this does not turn human beings into commodities. You can't buy a "murder offset" that lets you kill people provided you pay into a fund that saves a human somewhere else:

https://pluralistic.net/2021/04/14/for-sale-green-indulgences/#killer-analogy

Human beings are too valuable to be priced. We have an entire, sui generis way of balancing the conflicting interests of human rights. My daughter and wife have rights over me, I have rights over them, and when those rights come into conflict – say, if my daughter believes I can no longer care for myself and wants to put me in a care home – the process for resolving that conflict isn't an auction:

https://www.theguardian.com/technology/2008/feb/21/intellectual.property

Your kids aren't your property. In fact, all the most important relationships in your life are non-market. Doctors have patients, not customers. Any time a doctor calls you a "customer" they are demoting you. A doctor doesn't sell you health. You have rights as a patient that far exceed the rights accruing to a mere customer. Same goes for other professions: Teachers have pupils, librarians have patrons, lawyers have clients. "Customer" is a demotion from all of these.

As every "user agreement" you've ever clicked through demonstrates, Big Tech loves to have everything defined in property terms – and so does all big business.

Take the fight over scraping for AI. You might think that this is a fight over the economic rights of creative workers – certainly, my fellow creative workers treat it as such. But because this debate is being framed in terms of property rights, rather than labor rights, this is a fight that workers are set up to lose.

The tell here is how the media companies – who have been eroding the wages of creative workers for decades as they consolidated into a curdled, inbred oligopoly – describe the AI companies' scraping: as an unlicensed taking. Mitch Glazier, the $1.4m/year CEO of the Recording Industry Association of America issues press releases decrying AI training for image generators without negotiating a license fee first:

https://pluralistic.net/2026/03/03/its-a-trap-2/#inheres-at-the-moment-of-fixation

Who's Mitch Glazier? Oh, just a former Congressional staffer who was drummed out of the Capitol Building after he snuck a clause into must-pass legislation that would have transferred hundreds of millions of dollars from musicians to record labels, who was then immediately hired as the CEO of the record industry's largest lobbying group:

https://www.eff.org/deeplinks/2013/12/tpps-attack-artists-termination-rights

Mitch Glazier – and the businesses he represents – aren't opposed to AI replacing artists. They're opposed to AI replacing media companies. Remember the Hollywood writers' strike? The proposal to replace screenwriters with chatbots didn't come from OpenAI, it came from Disney, Warner, Universal and other companies who claim that AI training is "theft."

If AI training is "theft," then it can be cured by making a purchase, something that the AI companies can easily afford, thanks to the hundreds of billions of dollars they have been given by the world's richest investors, who are the high priests and cardinals of the property religion.

The Hollywood writers are the only workers in the world who have successfully beaten back the use of AI in their workplace, and they didn't do it by making recourse to property rights. The Writers Guild is a union and it enjoys a weak form of "sectoral bargaining" (where all the workers in a field bargain with all the businesses at once) called "multi-employer bargaining":

https://pluralistic.net/2023/10/01/how-the-writers-guild-sunk-ais-ship/

The Hollywood writers' strike was an unqualified victory for the writers, who defended their labor rights to co-determination when it came to the use of new tools on their jobsite. Under the terms of their hard-fought contract, screenwriters don't have to use AI, but they can if they want. For example, writers on a long-running sitcom might train an AI with every script in the series' history, so they can ask a chatbot continuity questions as they beat out a new season of the show. But they don't have to do this if they don't want to, and even if they do, neither their wages nor their headcount can be reduced.

The media companies insist that scraping is a copyright violation, that it's "theft." As a matter of law, this is far from obvious or settled: the process of making transient copies of many works, performing mathematical analysis on them, and then publishing that analysis as software is not obviously a copyright violation, and anyone who claims otherwise doesn't understand copyright:

https://pluralistic.net/2023/02/09/ai-monkeys-paw/#bullied-schoolkids

Worse: by demoting a labor rights issue to a mere property rights issue, AI critics are setting workers up to fail. Say the issue with AI training really is mere copyright. If that's so, the media companies who want nothing better than to pauperize creative workers can amend their standard contracts so that any worker who does business with them must irrevocably transfer their "AI training rights" to the company.

Then, that company will absolutely, 100% license those rights to an AI company to create a model designed to replace that worker. The company will get paid for the training, and the resulting model will come with "guardrails" to stop other media companies from using proprietary data to compete with it.

This is the story of the past 50 years of copyright expansion: every new copyright we've created "to help artists" was scooped up by their bosses, who grew more powerful and were able to demand more concessions from those artists, who were therefore poorer and thus needed more copyrights to help them (lather, rinse, repeat):

https://pluralistic.net/2026/08/18/enron-corpus/#sign-here

If creative workers' AI fight is merely a copyright fight, then that fight can only determine whether media companies or tech companies will get the biggest portion when those workers are devoured by corporations. Only a labor rights fight can take creative workers off the menu altogether.

Treating AI training as "theft" creates harms whose blast radius extends well beyond creative workers' livelihoods. Scraping is a hugely beneficial activity. If scraping – taking a vast corpus of copyrighted works without permission – is theft, then every search engine is a crime, unless it can afford to license "search indexing rights" from every site on the internet.

There's exactly one company that could pull that off: Google, a rapacious tech monopolist that is – not coincidentally – one of the leaders of the movement to beggar every creative worker. We will not improve the world, the internet, or creative workers' lives by ensuring that the last search engine anyone ever creates is Google.

Remember our earlier discussion of how privacy violations are weaponized to make poor people even poorer, by depressing their wages and raising prices based on inferences about their economic desperation? Our best weapon for fighting this practice is scraping, because that's how we catch corporations changing prices and wages based on surveillance data:

https://pluralistic.net/2023/09/17/how-to-think-about-scraping/

Scraping is how we produce evidence of the changes that powerful people are making to the world around us. Do you want to know whether Mark Zuckerberg or Elon Musk are downranking content critical of Trump and Big Tech and pumping racist and conspiratorial posts into the resulting void? You'd better hope you can scrape the feeds they cram into billions of people's eyeballs. Same goes for keeping track of genocide apologists, data-center astroturfers and ICE cheerleaders who've flooded Tiktok ever since Trump stole it and handed it over to his creepy billionaire pal Larry Ellison.

Making copies of that stuff isn't theft. It's not a copyright violation. Not even if you do it to billions of works. Not even if it's bad for the companies whose feeds you're capturing. Not even if it's bad for the dark money groups who funded the content.

Sure, if you do this carelessly or recklessly, you can end up violating someone's labor rights, or privacy rights, or human rights. And because those frameworks aren't based on the sanctity of property rights, they can be used to protect these important rights without giving corporate America the right to have you fined or arrested for documenting their takeover of the America.

The people who keep track of this stuff are worried about being fined or arrested. Ethan Zuckerman, one of America's foundational internet scholars, has just accepted Canadian government funding to move his lab from UMass to McGill in Montreal:

https://ethanzuckerman.com/2026/08/27/my-personal-contribution-to-the-us-canada-trade-war/

Zuckerman studies platform power: "using data to answer hard questions about social media, search engines and AI tools." He leads a team that is documenting exactly, precisely how tech companies collude with authoritarians to spy on us, manipulate us, and control us. And his methodology is something called "unpermissioned research," which is what academics call scraping:

https://www.techpolicy.press/ai-companies-threaten-independent-social-media-research/

"Unpermissioned research" seeks to circumvent limits that platforms establish specifically to stop outsiders from learning how they operate. When you're doing unpermissioned research, you try to get around rate limits, query throttles, and other measures that platforms use to block others from mapping their extent and documenting their conduct.

"Unpermissioned research" isn't a free-for-all. Universities have ethical rules designed to protect the privacy rights and other human rights of research subjects, and because these aren't property rights, they can be balanced against the socially beneficial outcomes of research. Universities can get this wrong, of course, but when they do, it's not theft. It's a human rights violation, a privacy violation, a labor violation.

If you want to know how AI companies are trying to destroy creators' livelihoods, you have to scrape the AI companies. You can't ask companies for permission to gather information that might be used to destroy them – they'll just say no. If taking information off the internet without permission is "theft," then gathering information by scraping AI companies is also theft.

Sometimes a tech company will set up a "research portal" that supposedly obviates the need to scrape by putting all the relevant information in one convenient place. That's what Facebook did in the wake of the 2016 election, when it was widely condemned for publishing paid political disinformation. But Facebook's official research portal omitted vast amounts of paid political disinformation, something we only know because NYU set up a scraping project called Ad Observer that documented the discrepancy:

https://pluralistic.net/2021/08/06/get-you-coming-and-going/#potemkin-research-program

Facebook used legal threats to kill Ad Observer, and then…they killed their official research portal, too:

https://pluralistic.net/2021/07/15/three-wise-zucks-in-a-trenchcoat/#inconvenient-truth

Zuckerman is one of dozens of leading US academics who are relocating their labs and teams to Canadian universities, citing fear of political interference from the Trump regime:

https://vancouver.citynews.ca/2026/08/27/canada-recruits-dozens-of-foreign-scientists-researchers-poaching-many-from-u-s/

The Canadian government has committed $504m to the project. Some of that research will help Canada develop new green energy, and some of it will help Canada make important medical breakthroughs. But Zuckerman's research has a special place in the portfolio of Canadian research projects, because – thanks to scraping – it is a leading source of information about how Trump's tech companies are waging war on the American people and the world.

Scraping isn't theft of data, just like murder isn't theft of life. Scraping can be harmful, and we can create laws and social regimes and ways of talking about those harms that don't give authoritarian governments and vast multinational corporations the right to decide who can document and analyze their conduct.

Take Wikipedia: the project exists solely to organize and disseminate information, for free, to everyone in the world. Wikipedia is among the most important parts of the internet, and one of the most positive developments of the 21st century. The entire project is licensed under a generous Creative Commons license that encourages unlimited commercial re-use of its contents. Even if you think scraping copyrighted works is theft, scraping Creative Commons Attribution 4.0 works is unquestionably not theft.

But Wikipedia is being hammered by AI scrapers, which are operating so aggressively that they threaten the project's ability to keep its servers online. Wikipedia has an AI problem, but that AI problem isn't "theft" – it's denial of service, the aggressive act of intentionally or recklessly flooding a server with so much traffic that it crashes.

If you've been lured into a cultlike worship of property rights, this seems like a contradiction. But once you relegate the relatively unimportant matter of property rights to its correct station, you can see – and reason about – the universe of rights that are far more important than mere property.

All it takes is realizing that there are far worse things you can do with information than "stealing" it.

(Image: Bearas, CC BY-SA 4.0, modified)


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#25yrsago NYT says ebooks don't exist, fails to mention thriving ebook pirate scene https://www.nytimes.com/2001/08/28/business/forecasts-of-an-e-book-era-were-it-seems-premature.html

#25yrsago Parking tickets waived in exchange for written apologies https://web.archive.org/web/20010826013513/http://www.thesmokinggun.com/doc_o_day/lewiston1.shtml

#20yrsago "I, Row-Boat" https://web.archive.org/web/20060000000000*/http://www.flurb.net/1/doctorow.htm

#20yrsago Filipino students use SMS to organize mass demonstrations https://web.archive.org/web/20060902160514/http://blog.wired.com/sterling/index.blog%3Fentry_id%3D1545927

#20yrsago Spam pump-and-dumps work http://news.bbc.co.uk/2/hi/technology/5284618.stm

#25yrsago Leaked: Handspring's next PalmOS device https://web.archive.org/web/20020824213501/http://www.palmstation.com/view_article.asp?article=4614

#15yrsago “Stalwart Workers”: neglected backbone of the firm https://web.archive.org/web/20110920155246/http://blogs.hbr.org/hbsfaculty/2011/08/stop-ignoring-the-stalwart-wor.html

#5yrsago Facebook's war on switching costs https://pluralistic.net/2021/08/28/talking-hard-work-blues/#hostage-takers

#5yrsago The "work ethic" is a dirty trick we play on ourselves https://pluralistic.net/2021/08/28/talking-hard-work-blues/#work-will-set-you-free

#1yrago The capitalism of fools https://pluralistic.net/2025/08/28/strew-deal/#neither-fish-nor-fowla


Upcoming appearances (permalink)

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A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



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Upcoming books (permalink)

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027
  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027



Colophon (permalink)

Today's top sources:

Currently writing:

  • “Once Is Enemy Action,” a science fiction novel about the origins of modern technofascism. Today's words: 527 (10843 total).
  • "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Fourth draft completed. Submitted to editor.

  • A Little Brother short story about DIY insulin PLANNING


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Pluralistic: Google is a scammer's paradise (05 Aug 2026)


Today's links



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Google is a scammer's paradise (permalink)

Forget "Don't be evil"; Google's true motto is a form of vulgar spidermanism: "With great power comes no responsibility." The internet's de facto boss is an absentee landlord.

Google – a thrice-convicted monopolist – is the gateway to the internet, with more than a 90% search market share that it attained by buying out all its competitors and bribing Apple more than $20b/year not to start a rival search engine:

https://www.democracynow.org/2024/8/6/google_monopoly

Google likes to position itself as a wise steward of the internet. They say they use their vast troves of data about the internet and its users to connect the right person with the right information at the right moment. As their mission statement has it, "organize the world's information and make it universally accessible and useful":

https://www.google.com/intl/en_us/search/howsearchworks/our-approach/

The tacit argument is, "Sure, we repeatedly violated antitrust law in order to monopolize the internet, but the internet needs a monopolist. It's scary out there! We have amassed power so that we can protect and guide you."

It's a bullshit argument and no one should accept it – but even if you think it's worth harnessing monopoly power to promote a wise king to rule over the internet, you'd still want Google to take that responsibility seriously. If we're to have a landlord for our civilization's digital nervous system, let's not have it be an absentee landlord.

Google is an absentee landlord. In 2019, they chose to deliberately worsen search results in order to make you search repeatedly to find the information you're seeking, because every fresh query lets them serve fresh advertisements:

https://pluralistic.net/2025/05/26/babyish-radical-extremists/#cancon

Not all of Google's enshittification can be attributed to deliberate sabotage. Much of it is the result of neglect. Ask Google for a product review and they'll pass over the most rigorous, honest websites on the internet in favor of affiliate scammers who repackage Amazon best-of lists to peddle overpriced, underperforming junk that's sometimes so bad it's dangerous:

https://pluralistic.net/2024/02/21/im-feeling-unlucky/#not-up-to-the-task

Google keeps announcing that it Takes This Problem Very Seriously – and then nothing happens:

https://pluralistic.net/2024/05/03/keyword-swarming/#site-reputation-abuse

And of course, Google AI search results present the company with a highly refined and confident-sounding way to launder spam into product recommendations:

https://pluralistic.net/2025/07/15/inhuman-gigapede/#coprophagic-ai

Could Google do better? Provably so. Kagi, a small company that runs a search engine powered by Google's own search index consistently delivers results that are substantially superior to Google's – using Google's own infrastructure:

https://pluralistic.net/2024/04/04/teach-me-how-to-shruggie/#kagi

If Kagi (a startup with a handful of engineers) can extract useful search results from Google's databases, then Google – a thrice-convicted monopolist that's had its pick of thousands of the top computer scientists from the world's most prestigious universities for a generation – could also do so.

They just choose not to.

They're too big to fail. They're too big to jail. They're too big to care.

Google's AI search isn't a way to fix its broken core product: it's a way to partially remediate the damage Google itself inflicted on the open internet, while imprisoning the web in a walled garden that would make Steve Jobs drool:

https://pluralistic.net/2026/06/29/arsonist-firefighters/#im-feeling-lucky

It's a deadly combination: Google has committed hundreds of billions to stock buybacks and its AI money-furnace, financed by mass layoffs targeting the people who keep the core services useful. The too-big-to-care company is still the internet's gatekeeper, but half the guards at the gate have been fired and the other half have pulled so much overtime that they keep falling asleep on the job.

Google has become a scammer's paradise.

Take Google's "answer box." This is the part of the search results page that tries to answer your query directly, without sending you elsewhere for that info. Back in 2023, Google's Answer Box was taken over by scammers who impersonated airline help desks. When Google's users searched for airlines' toll-free phone numbers, Google directed them to phones that rang in the scammers' boiler room, where they were tricked into giving up their passport info and credit card numbers to boiler-room thieves:

https://www.nbcnews.com/tech/tech-news/phone-numbers-airlines-listed-google-directed-scammers-rcna94766

(This was an especially devastating attack because the airlines themselves hide their customer service phone numbers – as enshittified monopolists, they want your money, not your complaints – so it's normal to search Google for the number you're seeking, rather than scouring the airlines' deliberately confusing customer service sites.)

This is especially galling because Google has an extensive "verified merchant" program that goes to enormous lengths to establish the true identity of every merchant whose businesses are listed on Google, in maps, ads and search results. Google "knows" which URLs belong to the airlines. If it can be tricked into scraping a different website for the airlines' phone numbers, that's because Google couldn't be bothered to connect its own database of canonical airline URLs to the process that serves phone numbers to the 90% of the web-using public who search with Google.

Google's database of the canonical URLs for businesses doesn't stop at airlines or even large businesses. Nearly every local merchant has undergone Google's verification process, which includes a step where Google physically mails a postcard with a unique number to the merchant's registered address, which the merchant must then key into Google to prove that they're located where they say they are.

Despite this, Google's ad-sales system will happily sell anyone the right to advertise a different website for queries for specific merchants, and those ads appear above the real result for the business's website. To make this even worse, Google's spent years making it more difficult to distinguish ads from "organic" search results, changing the font and size of the "ad" warning to make it harder to spot, and making the font and color of the ad itself closer to the color of the search results below it.

This is a gift to fraudsters. I had my own run-in with it in 2023, when I was tricked by a Google ad into ordering dinner from my local Thai place using a scam site that had cloned the restaurant's menu. The scammers marked up the price by 15%, then passed the order on to the restaurant, pocketing the vig:

https://pluralistic.net/2023/02/24/passive-income/#swiss-cheese-security

This scammer – based out of a UC Berkeley dorm-room – had copied hundreds of restaurant websites, then bought Google ads for the restaurants' names, ensuring that searchers would see the scam result before the real one. Remember: Google knows what the true URL is for every one of those restaurants but it sold the scammer ads for a different URL that appeared when people searched for the restaurant by name.

Google could trivially add a step to the ad sales pipeline that detects mismatches between a merchant's known URL and the URL in an ad bought against the merchant's name. It could automatically resolve these mismatches by sending an email to the merchant's verified email address that says, "Hey, are you buying an ad with a new URL? If so, just reply to this email."

I don't know why Google doesn't do this. Maybe they make huge sums from these scam ads and they don't want to forego the revenue. Or maybe they just don't care.

Whichever it is, there's real consequences for this negligence by the internet's absentee landlord. Take abortions: fake abortion clinics – where pregnant women are bullied or tricked out of the abortions they're seeking – buy Google ads against the names of real abortion clinics. Google makes millions sending abortion-seekers to fake abortion providers:

https://pluralistic.net/2023/06/15/paid-medical-disinformation/#crisis-pregnancy-centers

Google started off as the ideal "intermediary" – the fancy economist's term for a "middleman." They took as their duty to figure out the best websites for you to look at based on your interests, serving as an honest broker between internet users and internet publishers. In the quarter-century since the company's founding, as it transformed itself into a monopolist, it developed the curse of every intermediary: it got Main Character Syndrome.

This is Tim Wu's formulation: the reason for an intermediary existence is to serve the parties to the transaction. Ebay says it exists to connect buyers and sellers, Uber is supposed to connect drivers and riders, dating sites are supposed to connect people with their love-matches. But intermediaries are cursed with an enviable position: by dint of sitting between these different groups of people, the intermediary learns everything about both sides of the transaction, while each side only knows about its own position.

Amazon knows the price you're willing to pay, it knows who's set the lowest price, and it knows how many identical items that match your query are for sale. But the sellers don't know any of that, and you only know some of it. By capitalizing on that information (rather than using it to efficiently match buyers and sellers), Amazon can match you with the sellers willing to pay the highest junk fees, rather than the ones who offer the best price for the best goods:

https://pluralistic.net/2023/11/03/subprime-attention-rent-crisis/#euthanize-rentiers

This is Wu's Main Character Syndrome in action. Once Amazon attains a dominant market share, it can maximize its own welfare at the expense of its buyers and sellers, transforming itself from a helper to a parasite:

https://www.lawfaremedia.org/article/lawfare-daily–tim-wu-on–the-age-of-extraction

Google says it wants to "organize the world's information and make it universally accessible and useful," but every dime it spends fighting fraud (a critical part of this mission!) is a dime it can't spend on stock buybacks, executive compensation and AI servers. "Organize the world's information and make it universally accessible and useful" is the mission of a good intermediary; "do the absolute minimum to fight fraud" is the mission of a formerly good intermediary with terminal Main Character Syndrome.

Google keeps finding ways to expose its users to fraud while lining its own pockets. That restaurant markup scam that caught me in 2023? Three years later, it's way worse.

San Francisco City Attorney David Chiu just filed suit against GuestReservations.com, BookOnline.com and Booking Holdings for running a massive version of the restaurant menu scam – one that extracted millions from people booking hotel rooms:

https://www.kron4.com/news/bay-area/alleged-sf-hotel-booking-scam-had-up-to-85-markup-fees-city-attorney/

Here's how the scam worked: these companies put up websites with deceptive URLs, like SanFranciscoMarriott.GuestReservations.com, and then bought the associated Google ad-word ("San Francisco Marriott"). At the top of Google searches for "San Francisco Marriott booking" was the ad for SanFranciscoMarriott.GuestReservations.com. This site would sell you a room at the Marriott, at a markup of 35% to 85%.

This is a pure ripoff. If Google had served the correct result at the top of the page – if it had used its own database of confirmed merchants and their associate websites to validate its ads – then people booking hotels would have saved 35% to 85% on their rooms.

City Attorney Chiu says that the perps here registered domains for all kinds of hotels, even tiny ones in small towns, all over America. That means that it's not just visitors to San Francisco who got screwed by these creeps – it's also San Franciscans who booked hotel rooms around the country.

Google bears the lion's share of the blame here, but Visa and the other credit card companies are critical to these scams. Card companies allow merchants to set terms of service that refuse refunds under almost any circumstances, and, more often than not, the card issuers side with the merchants over their own customers when they call to cancel a charge from one of these scammers.

I discovered this for myself when I was tricked into buying theater tickets from a ripoff site that had registered the URL of the show I wanted to go to. I figured out that I'd been rooked within a minute of clicking the buy button, but it took months and multiple appeals – and ultimately a threat to cancel my credit card – to get Visa to refund me.

Visa – another bloated monopolist with terminal Main Character Syndrome – can see that it has merchants who generate zillions of appeals and charge-backs because they run scam businesses like these. They could treat these merchants as the fraudsters they are, but because the crooks wreathe themselves in gauzy excuses and lengthy terms of service, Visa enables these massive, nationwide cons.

Google, Visa and the other monopolists who serve as de facto regulators for our society have arrogated to themselves the power to observe every transaction and block the obvious scams. We pay for their failure to take minimal, obvious steps to protect us from the scammers who thrive on their platforms.

Why should they? They're the main characters. They're Bizarro-world spidermen, whose great power confers no responsibility.


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#25yrsago Steve Ballmer: DEVELOPERS DEVELOPERS DEVELOPERS DEVELOPERS DEVELOPERS http://www.ntk.net/ballmer/dancemonkeyboy.mpg

#15yrsago HOWTO E-Z realistic corpse from a cheap plastic skeleton https://propnomicon.blogspot.com/2011/08/quick-and-dirty-corpses.html

#15yrsago $300 Million Button: making customers create logins to buy cost etailer $300M/year https://centercentre.com/

#10yrsago 1 billion computer monitors vulnerable to undetectable firmware attacks https://www.defcon.org/html/defcon-24/dc-24-speakers.html#Cui

#10yrsago Stiglitz quits Panama’s official money-laundering panel over internal sabotage https://www.reuters.com/article/us-panama-tax-idUSKCN10G24Z/

#10yrsago BBC will use surveillance powers to sniff Britons’ wifi and find license-cheats https://web.archive.org/web/20160806155022/https://www.telegraph.co.uk/news/2016/08/05/bbc-to-deploy-detection-vans-to-snoop-on-internet-users/

#10yrsago How and why to short Uber https://qz.com/707947/investors-have-placed-a-one-way-bet-on-uber-which-made-us-want-to-figure-out-a-way-to-short-it

#5yrsago Facebook's official disinformation research portal is a bad joke https://pluralistic.net/2021/08/06/get-you-coming-and-going/#potemkin-research-program

#5yrsago Scammers sell griefers social media banning services https://pluralistic.net/2021/08/06/get-you-coming-and-going/#curse-of-bigness

#1yrago Which jobs can be replaced with AI? https://pluralistic.net/2025/08/06/unmerchantable-substitute-goods/#customer-disservice


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027
  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027



Colophon (permalink)

Today's top sources:

Currently writing:

  • “Once Is Enemy Action,” a science fiction novel about the origins of modern technofascism. Today's words: 623 (1336 total).
  • "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Fourth draft completed. Submitted to editor.

  • A Little Brother short story about DIY insulin PLANNING


This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


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"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

Pluralistic: Gemini is better than search because Google enshittified search (29 Jun 2026)


Today's links

  • Gemini is better than search because Google enshittified search: We're All Trying To Find The Guy Who Did This.
  • Hey look at this: Delights to delectate.
  • Object permanence: Microsoft antitrust overturned; Scammer carves C64; RIP Jim Baen; GOP rep to constituent's child: "drop dead" (literally); CCTVs jacked for botnet; Olympic profitability lie; Human factors in health infosec; Exfiltration via computer fans; Congress's summer schedule: 9 working days; Antitrust is political antigrav; Ted Chiang's 72 Letters; Microsoft antitrust appeal; Vinge on privacy; Breaking open the web; Bernie on Brexit; "The Perdition Score"; Intuit v Child Tax Credit.
  • Upcoming appearances: London, Edinburgh, Sydney, Melbourne, Brighton, London, South Bend.
  • Recent appearances: Where I've been.
  • Latest books: You keep readin' em, I'll keep writin' 'em.
  • Upcoming books: Like I said, I'll keep writin' 'em.
  • Colophon: All the rest.



The original Google homepage, loaded in the first Netscape browser. It is viewed under a giant magnifying glass. Inside the magnifying glass, we see a killer robot (with the head of the Android droid), choking a man to death.

Gemini is better than search because Google enshittified search (permalink)

Write a critical AI book, and you become everyone's confessor for their AI sins. People in my life keep telling me about their guilty AI pleasures, in search of an explanation, absolution or condemnation:

https://us.macmillan.com/books/9780374621568/thereversecentaursguidetolifeafterai/

Their most common confession: "I only ever use Google's AI-generated search summaries these days. I no longer click those blue links beneath it, not even to verify the summary." People know that the summaries are full of "hallucinations" (that is, "defects" or "errors") but the summaries are right often enough that many people have come to rely on them, to the exclusion of actual websites, made by actual people, on the actual internet.

Everyone knows this isn't good. The reason there's a web for Google's Gemini AI to summarize is that Google – the thrice-convicted monopoly search company with a 90% market share – directs people to websites, and when you visit a website, you generate revenue for the site, which pays for its maintenance. Most commonly, you generate an "ad impression," but you might also buy a subscription, or generate an "affiliate fee" by purchasing a recommended product.

When Google strips all this away by harvesting an "answer" and displaying it at the top of the page, the bargain between Google and the open web breaks down. Google is extracting 100% of the value from the websites it summarizes, and giving nothing back in return.

This is a marked reversal from Google's founding ethos. In the old days, Google measured its success by how little time you spent on its site. The ideal Google outcome was for you to visit its page (or even better, just a search-box in your browser), type a few words, and get "ten blue links" back, the top one of which was the correct link to locate the information or resource you were seeking. The point of Google was to serve as a conduit, a trusted intermediary that neutrally adjudicated the relevance of every web page for every web user from moment to moment.

Everyone dunks on Google for its high-minded motto, "Don't be evil," but over the years, the company's mission was far more important: "Organize the world's information and make it universally accessible and useful." That was the pole star that googlers followed for the first couple decades of the company's history…until, that is, the company saturated its market and its growth stalled out.

That was when Google started to panic over its plateauing search revenue, this being an inescapable consequence of 90%+ market-share. The ensuing power struggle pitted googlers who were committed to technical excellence against the company's most ardent enshittifiers, who pointed out that by making search worse, they could increase revenues. After all, if you need to search two or three times to get the answers to your questions, that means the company can show you two or three times as many ads:

https://pluralistic.net/2024/04/24/naming-names/#prabhakar-raghavan

Where once Google measured its success by how quickly it could send you away from its site and out into the open internet, today's Google is a sticky-trap full of ways to keep you inside its walled garden.

A decade ago, tech had three major approaches:

I. Google's: let you do anything you want, but spy on you while you do it;

II. Apple's: strictly control what you can do, but leave you alone to do it in private; and

III. Facebook's: control everything you do, spy on you from asshole to appetite.

Today, tech is undergoing a form of carcinization, in which every company is turning into a Facebook-crab: maximally surveillant and maximally controlling.

Apple has added surveillance to its walled garden:

https://pluralistic.net/2022/11/14/luxury-surveillance/#liar-liar

While Google has turned its free-range, internet-wide surveillance system into a walled garden that tries to keep you away from the open internet as much as possible.

Now, in Google's defense, the "open internet" kind of sucks these days. Any piece of useful information you seek out on the open internet is liable to be buried under half a dozen pop-ups, pop-unders, and dickovers:

https://daringfireball.net/2026/05/what_is_a_dickover

Even after you clear these away, the actual information you're seeking is further buried in word-salads that anticipated insipid AI prose by half a decade. Think of all those omelet recipes that appear beneath 2,500 words of cod-Proustian remembrances of "the first time I ate an egg."

The major advantage of AI search summaries is in shielding you from all this nonsense. But where did all that nonsense come from in the first place?

It turns out that this is largely Google's fault.

Google and Facebook monopolized the display advertising market, entering into an illegal, collusive arrangement to rig the bidding so that advertisers paid more and publishers received less:

https://en.wikipedia.org/wiki/Jedi_Blue

The Google/Meta duopoly sucks up 51% of display advertising revenue – more than triple the historic take for advertising intermediaries (buyers, brokers, agencies, etc). As ad revenues for web publishers cratered, the "ad load" on web pages went up. This set up a vicious cycle: increasing the number of ads decreases the number of readers, driving publishers to increase the ad-load even more to make up for the losses.

The major brake on this is ad-blocking. In a world with ad-blockers in it, publishers contemplating an increase in ad-load have to confront the possibility that they will induce ad-overload in their readers, who will install a blocker that stops them from seeing any ads:

https://www.eff.org/deeplinks/2019/07/adblocking-how-about-nah

Google has been looking to kill ad-blocking for a decade, and now they're on the verge of making it happen in Chrome, the dominant web browser they use to reinforce their search monopoly:

https://protonprivacy.substack.com/p/google-is-finally-killing-ublock

Google long ago did away with ad-blocking on mobile devices (reverse engineering an app is a felony, which means an app is just a web-page skinned with the right kind of IP to make it a crime to protect your privacy while you use it). Part of Google's argument for killing ad-blocking for the web is that this puts the web on an even footing with apps – which is a very weird way to describe a race to the absolute bottom:

https://pluralistic.net/2026/06/12/compelled-speech/#quishing

To top it all off, this decade has seen Google make a series of changes to its search prioritization that favored low-value shovelware sites over carefully researched, reliable alternatives. Search for product reviews and you're apt to get a "site reputation abuse" result from a once-reliable outlet like Forbes filled with useless and even dangerous reviews, which are ranked far above independently maintained, rigorous competitors:

https://pluralistic.net/2024/05/03/keyword-swarming/#site-reputation-abuse

This has only gotten worse with AI search, which preferentially draws from spam sites to produce decontextualized, highly confident recommendations for substandard, overpriced junk, at the expense of recommendations for good products:

https://pluralistic.net/2025/07/15/inhuman-gigapede/#coprophagic-ai

It's not like Google doesn't have the ability to sort the good from the bad. Kagi.com is a $10/month paid search engine whose results are vastly superior to Google's. But Kagi doesn't have its own search index: instead, they rent access to Google's index, but apply their own (much smaller and less resourced) team's algorithm to rank the results for your queries. In other words, Google could deliver good search results, they just choose not to:

https://pluralistic.net/2024/04/04/teach-me-how-to-shruggie/#kagi

Gresham's Law holds that "bad money drives out good." It refers to a counterfeit coin crisis in Tudor England, where people preferentially spent counterfeit money in order to make it someone else's problem; meanwhile, everyone hoarded their good coins. Soon, virtually all the money in circulation was bogus.

By downranking quality material in favor of low-effort spam, Google set up a web-wide version of Gresham's Law, where bad webpages drive out good ones, and since so many of those webpages contain product recommendations, they're greshaming the world of real products, too, so the bad is driving out the good there, too.

This is the problem that Gemini search summaries solve: in its role as the web's most important gatekeeper, Google remade it as an ad-festooned cesspit of garbage text and cynical shovelware sites. Now Google proposes to wipe out the publishers whose content they stripmined by breaking the web's bargain: that search engines are symbiotic with publishers. Google has turned fully parasitic, sucking the last drops of juice out of the open web before discarding its husk.


Hey look at this (permalink)



A shelf of leatherbound history books with a gilt-stamped series title, 'The World's Famous Events.'

Object permanence (permalink)

#25yrsago Appeals court strikes down Microsoft antitrust ruling https://www.nytimes.com/2001/06/28/business/us-appeals-court-overturns-microsoft-antitrust-ruling.html

#25yrsago Ted Chiang's 72 Letters https://web.archive.org/web/20010720192340/http://www.tor.com/72ltrs.html

#25yrsago Concept handheld devices https://web.archive.org/web/20010620115437/https://www.infosync.no/en/news/n/419.asp

#25yrsago Analyzing Microsoft's successful antitrust appeal https://web.archive.org/web/20010703085656/https://www.salon.com/tech/feature/2001/06/28/appeals_reaction/index.html

#20yrsago Bengali science fiction of the 1880s https://www.lehigh.edu/~amsp/2006/05/early-bengali-science-fiction.html

#20yrsago Vernor Vinge on computers, freedom and privacy https://www.theguardian.com/technology/2006/jun/29/guardianweeklytechnologysection5

#20yrsago Scammer convinced to carve replica Commodore 64 https://www.419eater.com/html/john_boko.php

#20yrsago Jim Baen, sf publisher, has passed away https://web.archive.org/web/20060703024337/http://david-drake.com/baen.html

#15yrsago YouTube listens to fraudulent NyanCat takedown notice, drags heels on put-back from creator https://web.archive.org/web/20110628132607/http://www.prguitarman.com/index.php?id=369

#15yrsago Wyoming’s corporation mills manufacture privileged artificial “people” to order https://www.reuters.com/article/2011/06/28/us-usa-shell-companies-idUSTRE75R20Z20110628/

#15yrsago Publishing in the Internet era: connecting audiences and works https://www.theguardian.com/technology/2011/jun/30/publishers-internet-changing-role?utm_source=twitterfeed&utm_medium=twitter

#15yrsago Why writers should have their own domains https://whatever.scalzi.com/2011/06/29/mastering-ones-own-domain-an-no-this-is-not-a-seinfeld-reference/

#15yrsago Copyright troll’s biggest fan commits terminal irony https://www.eff.org/deeplinks/2011/06/righthaven-cheerleader-wanted-irony-police

#10yrsago Mississippi state rep tells distraught mom to buy kid’s lifesaving meds ‘with money she earns’ https://www.sunherald.com/news/local/counties/jackson-county/article86416087.html

#10yrsago Always-on CCTVs with no effective security harnessed into massive, unstoppable botnet https://arstechnica.com/information-technology/2016/06/large-botnet-of-cctv-devices-knock-the-snot-out-of-jewelry-website/

#10yrsago Gun-waving cop who attacked black teenaged girl in her bathing suit faces no charges https://web.archive.org/web/20160624103549/http://dfw.cbslocal.com/2016/06/23/grand-jury-no-bills-former-mckinney-pool-party-cop/

#10yrsago The Olympics are profitable for every host city (that lies about the numbers) https://timharford.com/2016/06/how-do-you-make-the-olympics-pay-fudge-the-figures/

#10yrsago Healthcare workers prioritize helping people over information security (disaster ensues) https://www.cs.dartmouth.edu/~sws/pubs/ksbk15-draft.pdf

#10yrsago Fansmitter: malware that exfiltrates data from airgapped computers by varying the sound of their fans https://www.youtube.com/watch?v=3GCHCVpndaM

#10yrsago Labour’s knives come out for Corbyn, but he’s guaranteed a spot on the ballot https://www.politico.eu/article/inside-account-of-labour-mps-attacks-on-jeremy-corbyn-shadow-cabinet-resignations-brexit/

#10yrsago Hope Larson’s “Compass South”: swashbuckling YA graphic novel https://memex.craphound.com/2016/06/28/hope-larsons-compass-south-swashbuckling-ya-graphic-novel/

#10yrsago How to Break Open the Web: a report on the first Decentralized Web Summit https://www.fastcompany.com/3061357/the-web-decentralized-distributed-open

#10yrsago Californians will get to vote on legal recreational weed https://web.archive.org/web/20160629130245/http://abcnews.go.com/US/wireStory/voters-decide-legalize-recreational-marijuana-40206739

#10yrsago Bernie Sanders on Brexit: urgent lessons for the Democrats https://www.nytimes.com/2016/06/29/opinion/campaign-stops/bernie-sanders-democrats-need-to-wake-up.html

#10yrsago Electoral fraud: Trump sends fundraiser emails to foreign politicians https://www.cnet.com/culture/trump-spams-foreign-politicians-with-fundraising-emails/#ftag=CAD590a51e

#10yrsago The Perdition Score: Sandman Slim vs the One Percent https://memex.craphound.com/2016/06/29/the-perdition-score-sandman-slim-vs-the-one-percent/

#5yrsago Intuit sabotages the Child Tax Credit https://pluralistic.net/2021/06/29/three-times-is-enemy-action/#ctc

#5yrsago SCOTUS to wrongfully accused terrorists: "drop dead" https://pluralistic.net/2021/06/29/three-times-is-enemy-action/#transunion

#5yrsago Lazy Congress only schedules 9 days' work this summer https://pluralistic.net/2021/06/28/dubious-quant-residue/#back-to-work-you

#1yrago Antitrust defies politics' law of gravity https://pluralistic.net/2025/06/28/mamdani/#trustbusting


Upcoming appearances (permalink)

A photo of me onstage, giving a speech, pounding the podium.



A screenshot of me at my desk, doing a livecast.

Recent appearances (permalink)



A grid of my books with Will Stahle covers..

Latest books (permalink)



A cardboard book box with the Macmillan logo.

Upcoming books (permalink)

  • "The Post-American Internet," a geopolitical sequel of sorts to Enshittification, Farrar, Straus and Giroux, 2027
  • "Unauthorized Bread": a middle-grades graphic novel adapted from my novella about refugees, toasters and DRM, FirstSecond, April 20, 2027

  • "Enshittification, Why Everything Suddenly Got Worse and What to Do About It" (the graphic novel), Firstsecond, 2027

  • "The Memex Method," Farrar, Straus, Giroux, 2027



Colophon (permalink)

Today's top sources:

Currently writing: "The Post-American Internet," a sequel to "Enshittification," about the better world the rest of us get to have now that Trump has torched America. Fourth draft completed. Submitted to editor.

  • A Little Brother short story about DIY insulin PLANNING

This work – excluding any serialized fiction – is licensed under a Creative Commons Attribution 4.0 license. That means you can use it any way you like, including commercially, provided that you attribute it to me, Cory Doctorow, and include a link to pluralistic.net.

https://creativecommons.org/licenses/by/4.0/

Quotations and images are not included in this license; they are included either under a limitation or exception to copyright, or on the basis of a separate license. Please exercise caution.


How to get Pluralistic:

Blog (no ads, tracking, or data-collection):

Pluralistic.net

Newsletter (no ads, tracking, or data-collection):

https://pluralistic.net/plura-list

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https://mamot.fr/@pluralistic

Bluesky (no ads, possible tracking and data-collection):

https://bsky.app/profile/doctorow.pluralistic.net

Medium (no ads, paywalled):

https://doctorow.medium.com/

Tumblr (mass-scale, unrestricted, third-party surveillance and advertising):

https://mostlysignssomeportents.tumblr.com/tagged/pluralistic

"When life gives you SARS, you make sarsaparilla" -Joey "Accordion Guy" DeVilla

READ CAREFULLY: By reading this, you agree, on behalf of your employer, to release me from all obligations and waivers arising from any and all NON-NEGOTIATED agreements, licenses, terms-of-service, shrinkwrap, clickwrap, browsewrap, confidentiality, non-disclosure, non-compete and acceptable use policies ("BOGUS AGREEMENTS") that I have entered into with your employer, its partners, licensors, agents and assigns, in perpetuity, without prejudice to my ongoing rights and privileges. You further represent that you have the authority to release me from any BOGUS AGREEMENTS on behalf of your employer.

ISSN: 3066-764X

On Envy, "Cope", and just plain Reality in Audiophilia. More GR-Research/Danny Richie drama.

After writing the articles looking at room acoustics over the last month, I thought this would be a good time to discuss another observation about the psychology and culture of the audiophile hobby and some of the claims that people make.As I noted last time, room treatments like the IKEA Mittzon absorption panels are far from the exciting products highlighted in magazines each month or even

Visit to a "more subjective" leaning friend. And something like Synergistic Research "Transducers" (HFT, GCT, ECT...) to try.

Hey everyone. I'm still waiting to finish the measurements and write-up of the USB DDC boxes discussed last time (a few things I need to double check on!). In the meantime, I thought I'd share some thoughts and pictures with you of a visit I made to a friend, Paul's, place. You'll see that he is much more of a "subjectivist" than I am.Above, we see his listening room which is capable of

On the Danny Richie / GR-Research's UberBUSS hypocritical video against Amir / Audio Science Review.

After writing the article recently about New Record Day's "AI assisted research" on the P.I. Audio / GR-Research UberBUSS, I thought it was disturbing seeing this recent, rather juvenile, video from Danny:As we can see, there is this ongoing conflict between Danny and Amir/Audio Science Review (ASR) over the years. Obviously, ASR has been highly critical of some GR-Research products like

On using AI/ChatGPT analysis to convince consumers about audio snake oil? GR-Research UberBUSS anyone?!

These days we have AI making hit music, and AI actors coming soon. The AI industry is "hot" and impressive, seemingly the answer to all kinds of queries we may have right at our keyboards! I think it's absolutely true that with the advent of LLM's and multi-modal deep learning models, we have even more ability now to learn, analyze, and summarize all kinds of information unheard of just

❌